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Frequently Asked Questions
Watch our tutorial on the PMRG OC's features.
Once you login to the ActiveGroup site,
select the Media On Demand Archive Player,
then the Online Community segment.
Take Me to the Online Community Now
Q: How do I update my profile information?
A: Click on the My Profile link on the left-hand navigation bar. You can also upload images, videos, documents and music by clicking on the My Media located on your personal Profile page.
Q: How do I search Members/Where is the People Map?
A: There are muliple ways to search Member Profiles. First, click the Search Members in the main menu. The most dynamic way to search is by using the People Map, which is a visual representation of the community. Here you are represented by the grey icon in the center of the People Map with your closest matches appearing as the icons nearest to you. Use the check-box filters to further define the types of members you are looking to find. Click on the the Play button to watch a brief demo of this feature.
Q: How do I start a Blog?
A:
1. In the main menu, click on Blogs, then on My Blogs
2. Create a Title and Description for your Blog (this should be as broad as possible).
3. Once you’ve assigned a title & description Click the “Create Post” Button
4. You can save your post & return later to finish before you actually Publish the post
5. If you really foul up, delete any work within the Manage My Blog or Manage My Posts functions found in the main menu
Q: How do I start a Discussion Group?
A:
1. In the main menu click Discussion Groups, then on View all Groups
2. Click on the grey Create a Group Button located slightly to the right above the first discussion group on the list.
3. Create a Title and Description for your Group (this should be as broad as possible).
4. Optional: upload a photo or graphic that serves as a visual representation to your group. The file size: 100 x 100 pixels.
5. Select the Privacy Setting as Public or Private
6. In the Tags field, type in a key word or several words
7. Click on Create a Group
8. You will then be brought to the Main Menu
Q: How do I Add Content to My Discussion Group?
A:
1. In the main menu click Discussion Groups, then on My Groups
2. Click on the appropriate group and it will open
3. Click on Start a Discussion and complete the Topic, Message and Tag Fields & click Create Topic Button
4. To include an Attachment (up to 10 MB) in your discussion Group, click the Submit a File button. Complete Name and Description fields, and upload your file by clicking the Browse button.
5. Click the Add File button to complete.
Q: How do I schedule meetings with another person?
A: Use the ‘Request Meeting’ link offered on the profile of the individual you wish to meet with, or on any of the member list pages, including your ‘My Contacts’ page, use the check-box next to a member’s profile summary that you wish to invite and click on the ‘Request Meeting’ button.
Q: How do I reschedule or cancel a meeting?
A: From “Your Meeting Calendar,” found below “Your Latest Matches”, you have the option to cancel meetings or change meeting times. Here you can also respond to meeting requests from other members.
Q: What if I receive e-mail communication from other attendees that seems like SPAM?
A: Please contact us immediately to report the issue and we will follow-up to resolve. The Connect system should be used for networking purposes, not for proactive sales solicitation to multiple parties.
Q: How can I stop the e-mail notifications about “matches” found for me?
A: If you no longer wish to receive this type of email, click on the “Update My Interests” link in the My Profile page, and uncheck the email check-box at the bottom of the page.
Q: How can I change my user name?
A: To update your user name, click on the "Update My Identity" link in the My Profile page. Click on the the Play button to watch a brief demo of this feature.
Please contact Rochelle Cinque Scott, Community Relations Director at rochelle@pmrg.org or 856-438-6603 for assistance.
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